Accepted Payments:

We only accept check or wire transfer. We will not consider an item sold unless a purchase order has been created. International transactions are only accepted via wire transfer.

If it was agreed that the payment will be made by personal or business check, we will hold an item for five business days from the date of order. After this time, if the check has not been received, the item will be put back in inventory If the check arrives after the 5th day and the item is still available, then we will complete the transaction. If the piece is sold, we will write VOID on your check and mail it back to you. Item(s) paid by check will not be released for shipping for a ten days period from the date of deposit.

Nicole Maleine Antiques, Inc offers a layaway plan only on items above a retail price of $1,000.00 before tax. An initial payment or down payment of minimum 25% of the total balance due is required to establish the layaway payment plan on the selected item(s). We only accept check or wire transfer for layaway payments. No partial pick-up or partial cancellations are permitted. Price adjustments will not be made after a layaway has been put in place. Layaway are not subject to cancellation and all amounts paid are nonrefundable if you fail to complete all payments in a timely manner as set out in the original agreement. A new layaway cannot be created if any payments on your other layaways are delinquent. Layaway with past-due scheduled payments of 30 days or more will be returned to our inventory and all prior payments will be forfeited. All layaways must be picked up at the time of final payment unless other advance arrangements are made for shipping. Shipping costs to be paid by Customer.

                       

Shipping and Delivery:

Buyer pays for actual shipping, handling and insurance. Please contact us prior to purchasing for a shipping quote. We work with a variety of blanket wrap delivery companies providing in home delivery and setup as well other services such as crate and ship. We will normally obtain a quote for your purchase with one of the blanket wrap carriers that deliver antique furniture for us. If you have specific circumstances concerning your delivery quote, 2nd floor, 3rd floor no elevators, limited driveway access please let us know. Blanket wrap carriers normally pickup merchandise from us every 2 weeks. They then return to their depot and schedule delivery to you. Depending where you are in the US your delivery may take 3 to 4 weeks from time of pick up by the shipper. If you are in a remote area or an area not on a active route it may take longer. Weather and holidays will extend delivery times. We look for the best rates for your delivery but they also are not expedited services. Once your item is picked up by the carrier we will contact you via your direct email address with notice of pickup as well as their contact information and specific details concerning your delivery. They will contact you to schedule your delivery but you are free to contact them to discuss your delivery details. We do not schedule your delivery so please communicate with the delivery company to discuss your delivery. We encourage you to work out the details of your delivery with the delivery company. We also encourage you to be available for your delivery. Very much like US Mail, UPS or Federal Express deliveries are based on their schedule. Routes are built for regional deliveries. If you are not available when the delivery company is in your area your item will be returned to their depot for rescheduling. This of course will extend your delivery time. If these details or the delivery quote and service do no meet your schedule you are free to contact your own delivery company and we encourage you to do so. If you would like quotes for expedited delivery please give us a call or email us and we will provide you names of other companies providing service. Nicole Maleine Antiques, Inc does not pack inventory items. We do not get any commission from any shipping companies nor do we receive any special treatment. Nicole Maleine Antiques, Inc will not be responsible for any damage or delay in delivery caused by the shipper or in the case of international shipping, custom in the destination country. Please note for international deliveries the buyer is responsible of any import taxes, customs duties and fees levied by the destination country.


Return Policy:

We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please email us before placing your order. If you are not satisfied with the item you purchased, please email us within 2 days of receipt of the order. The item must be returned via the original carrier (unless agreed otherwise in writing), in its original packaging, insured (if available) for its purchased price, and must be received in the same condition as when it was shipped to you. We recommend you use delivery tracking and get a delivery receipt. The buyer pays for return shipping and insurance, unless agreed otherwise. After we inspect the returned item is as originally sent, we will issue a full refund within 3 days. Item sold at 50% discount or more from its original price is not eligible for discount. We do not accept return for international transaction.


Damaged Item Procedure:

Please do not return items damaged in shipment, as doing so will void the shipping insurance. Damage claims can only be made on items shipped with insurance. Nicole Maleine Antiques, Inc requires that all shipments be insured unless declined by the buyer. To begin the process, please contact us about the damage. Nicole Maleine Antiques, Inc will start the claim on your behalf and provide the necessary information to the carrier. Be sure to retain all original packaging as well as all pieces of the damaged item, as the shipping agent will request to examine them.

               

Appraisal:

We understand that the purpose of an appraisal is to determine the fair market value of an antique, collectible, or artwork. In preparing this online appraisal, we will consider various factors based on our expertise including but not limited to the condition of the piece, recent sales of comparable pieces, age, provenance, and basic physical condition.The appraisal report will include the following information: country of origin with maker name or nationality of artist if available, description of the piece, approximate date of the item and estimated value. The report will be based on the information ascertained from research and analysis in support of the appraiser's opinion. The fee is $50.00 per item. The appraisal report will take no more than 72 hours from the date of the receipt of your payment to be delivered via email. We reserve the right to refuse to appraise any item offered for appraisal.

This proposal is subject to the following conditions, which are expressly made a part of the agreement for appraisal services:

Certification and Statement of Contingent and Limiting Conditions

The appraiser has no present or contemplated future interest in the property being appraised and neither the employment of the appraiser nor the compensation paid to the appraiser is contingent upon the appraisal value of said item. The appraiser has no bias with respect to the subject matter or parties involved in any sale (if applicable). All conclusions and opinions concerning the appraisal that are set forth in the report were prepared by the appraiser unless otherwise indicated. No change of any item in the report shall be made by anyone other than the appraiser and the appraiser shall have no responsibility for any unauthorized change. Information, estimates, and opinions furnished to the appraiser and contained in the report were obtained from sources considered reliable and believed to be true and correct. No responsibility for the accuracy of items furnished to the appraiser by other parties may be assumed by the appraiser. Neither all, nor any part of the content of the report, or copy thereof, shall be used for any purposes by anyone but the client specified in the report without previous written consent of the appraiser. If applicable, appraisals are subject to satisfactory completion of repairs or restoration and value conclusions are contingent upon completion of the improvements in a workmanlike manner. The appraiser has no interest in the item appraised and the appraiser has not made any offer to buy the item appraised. The appraisal value does not guarantee a selling price for item appraised. The value is based on research and expertise and remains the opinion of the appraiser. This appraisal, additional sales records, and other opinions provided do not constitute a guarantee of sale. In the event that an error is made in the appraisal, the liability of the appraiser shall be limited to the amount of the fee paid for the appraisal. The fair market value has been defined as the price at which a willing buyer and a willing seller, neither under any compulsion to buy or sell, without the necessity of a forced sale and commensurate with the market in which the item most commonly sells and with both parties having reasonable knowledge of the relevant facts agree on the sale price of the item. This appraisal reflects the appraiser's opinion of the fair market value which has been established by rarity, comparability to similar items in the current market being offered and sold at private galleries and public auctions, published sales records, desirability, condition, and recent market trends.


Thank You for your business.

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